Customer-centric coliving: expert’s insights
Leah Ziliak / Nomadic
Leah Ziliak /
In the dynamic world of coliving, the heartbeat isn't just the physical space but the vibrant communities that thrive within. Join us in an upcoming episode where we break ground on the fascinating landscape of coliving. We'll delve into the pivotal role of crafting customer-centric experiences, dispelling common misconceptions about the industry, and extracting invaluable advice for those venturing into the realm of community-based projects.
Meet Leah Ziliak, a recognized expert in the coliving industry and one of the world's leading experts over the past several years. In 2019, she took her passion for community to the next level by founding a coliving consultancy, dedicating her expertise to designing and enhancing the Community Experience. With over 15 years in the hospitality and entertainment sector, Leah, now a digital nomad, traverses the globe, collaborating with coliving brands to cultivate community within shared living spaces and craft positive customer experiences.
Join us for an insightful conversation with Leah as we navigate the complexities and opportunities within the coliving landscape. Whether you're an industry professional or someone intrigued by community-focused living, this episode is a must-listen to glean wisdom from one of the foremost experts in the field.